Ford Recall For the instrument panel cluster on certain 2019 models

David J. Johnson Ford Motor Company

Ford Customer Service Division

February 12, 2019 TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD

Compliance Recall 19C03

Certain 2019 Model Year Nautilus, Navigator and Mustang Vehicles

Instrument Panel Cluster Reprogramming


Press Release (relevant portion):

FORD MOTOR COMPANY ISSUES THREE RECALLS IN NORTH AMERICA

DEARBORN, Mich., Feb. 13, 2019 – Ford Motor Company is issuing two safety recalls and a safety compliance recall in North America. Details are as follows:

Safety compliance recall on select 2019 Ford Mustang, Lincoln Nautilus and Lincoln Navigator vehicles for blank instrument panel cluster assemblies.

Ford is issuing a safety compliance recall for select 2019 Ford Mustang, Lincoln Nautilus and Lincoln Navigator vehicles for instrument panel cluster assemblies that may be blank upon vehicle startup.

Ford is not aware of any reports of accidents or injuries resulting from this condition.

This action affects approximately 4,200 vehicles in the United States and federalized territories and approximately 150 in Canada.

Affected vehicles include:

• 2019 Ford Mustang vehicles built at Flat Rock Assembly Plant, Nov. 5, 2018 to Jan. 15, 2019
• 2019 Lincoln Nautilus vehicles built at Oakville Assembly Plant, Nov. 6, 2018 to Dec. 21, 2018
• 2019 Lincoln Navigator vehicles built at Kentucky Truck Plant, Nov. 4, 2018 to Dec. 15, 2018

Dealers will update the instrument panel cluster software. The Ford reference number for this recall is 19C03.