"Ford Road Side Assistance summoned a tow truck" That says it all. Ford got the tow truck. Ford pays. They called the tow. Why was the customer charged for a damaged battery?
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"Ford Road Side Assistance summoned a tow truck" That says it all. Ford got the tow truck. Ford pays. They called the tow. Why was the customer charged for a damaged battery?
Article said the driver caused the damage, so maybe he was helping the tow truck driver load it up? He should have known better than to trust someone trying to drive an electric car over 2000km.
My thought would be the towing company is responsible and would be the ones charged.