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Thread: Safety Q's - airbag recall

  1. #11
    pwrab
    Guest
    Just spoke to my dealer-Markville.
    They say "it'll be a long while, before we see the part".
    Apparently, 'heat' affects it. They assume that Mexico and the southern US will be the first in line to get the parts.....

  2. #12
    Member JonsMustang's Avatar
    Join Date
    May 2014
    Location
    Toronto / North York
    Posts
    260
    So what's the word out on the street in regards to getting the airbag replaced from Ford?

  3. #13
    Club Sponsor Parkway Ford Lincoln SVT's Avatar
    Join Date
    May 2015
    Location
    Waterloo
    Posts
    505
    No new info on this from Ford since July. If you didn't get the recall letter in the mail, here is a copy & paste:


    This notice is sent to you under the requirements of the Motor Vehicle Safety Act of Canada.

    Ford Motor Company of Canada, Limited (Ford) has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the Vehicle Identification Number shown above.
    We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

    What is the issue?

    In certain vehicles, the front driver side air bag inflator housing may rupture and deploy abnormally in the event of a crash necessitating deployment of the driver side frontal airbag. An inflator rupture could result in metal fragments striking the driver or other occupants resulting in serious injury or death.

    What will Ford and your dealer do?

    Ford is working closely with its suppliers to produce parts for this repair. When parts become available for Safety Recall 15S21, Ford will notify you via mail to schedule a service appointment with your dealer to have the driver’s frontal airbag inflator replaced free of charge (parts and labour). Coverage is automatically transferred to subsequent owners.

    What should you do?

    When parts are available, Ford will send a letter to inform you that parts are available and to contact your dealer to schedule a repair.

    Thank you for your attention to this important matter.

    National Service Operations
    FORD MOTOR COMPANY OF CANADA, Limited
    Parkway Ford Lincoln SVT - Waterloo
    www.parkwayford.ca
    toll free lines:
    sales dept 866-980-6752
    service dept 888-785-4008
    parts direct 844-339-0452
    we're on Instagram: parkwayford

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