Have A sctx4 that I used on my other truck.

Unlocked it. Updated it and tried to tune the new truck and it says “I’m known vehicle”
I contacted SCT via email and they said to send the tuner information and ecu I for that the tuner is pulling. I sent that all a week and a half ago and never got another reply.

I’m assuming it’s just because the program for the truck is too new.

Anyone had This before. How long should I reasonable expect for them to have something? (Since the 2020 truck has been out for a year now)

Am I better to contact a more local tuner and see what they have?